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84% of users found this review useful Straight From The Consumer's Critic

"Hi, my name is Andrea and I am well known as the consumer's critic. I bought this "gadget" in thinking it was a wonderful idea; only because I watched the infomercial. Infomercials have a way in making you want to buy anything and everything they advertise! The idea of not having to flip your food, sit it aside and let it cook was very appealing. So I purchased the GT Express 101 and the first thing I did was wash it out, of course. Then I read the recipes. I have a weakness for eggs and omelets so I decided to try an egg, swiss cheese, ham, and spinach omelet. As I was cooking my food, I couldn't help but notice there wasn't a temperature setting for this product. As you know, eggs are well known to stick to pans if set on too high of a setting. So I left the mixture in the Express 101 and cooked it for 10 minutes. During that time, I made coffee and watched a bit of Fox and Friends lol. When I came back to my food, I proceeded to scoop it out and noticed strips of teflon, non-stick coating attached to the bottom of the food! I was immediately taken back and unplugged the contraption and washed it out. I packaged it back into the box and sent it out to receive a non defective product. I asked the company to replace my defective product with a non defective and they did so with no hesitation. I really enjoyed the ease with customer service. It was very smooth the first time around. Another flaw I found was certain sizes of food will not fit into the pockets. I tried making a quesadilla and it just didn't work out too well. If you want truly, all over/even cooking with your food, it has to be a "half moon" shape. With my second GT Express 101, the teflon coating didn't flake onto my food until the 3rd time I cooked with it. The first and second occasions that I cooked with my second product, I was happy and thought it was quite convenient. But then while cooking my salmon and tuna steak on the 3rd try, I was highly disappointed and demanded a refund back. That was a hassle!!! They accused me of messing with the product to try to get my money back. What a crock, huh? So for all of you who are just as curious as I was, I would not give a second thought to the GT Express 101. If you have to, cook with regular pots and pans and use the George Forman Grill (which I highly recommend!!!). Thank you for taking the time to read my post and I hope you will find this helpful. Please don't forget to visit my website: www.theconsumerscritic.com"

82% of users found this review useful Watch Your Credit Card Carefully

"These people should not be in business, they have un-ethical business practices. They add products to your account that you have not ordered, and when you send them back un-opend, marked refused, they say they have not recieved the returned product, and will not refund what they have charged to your account. I have gone to the BBB in OH, where the returned package was sent, and filed a claim against the company.
Beware people of this company!!!"

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81% of users found this review useful Unhappy On What They Charged!

"I order this product by call the 1 800 number and man did i get ripped off. Just checked my charges and they said $69.80 and come to find out they took out $103.60. This i didn't appreciate at all. I have tried calling them but of course no answer. If anyone has had this problem let me know."

73% of users found this review useful Buy It And You'll Eat It

"The teflon started coming off my GT xpress the second time I used this product. I followed the cleaning instructions but that did not matter. I cannot use this product any longer, everything sticks. Customer service wanted $14.95 for shipping a new cooker to me. For what, to eat the teflon again? Sadly I bought a few units to give for presents when I bought my unit. Now I am too embarrassed to ask if the recipients like it. I am sure they ate teflon too. Shipping charges are outrageous. I give this product 2 thumbs down!!"

72% of users found this review useful Teflon Came Off Cooker First Try

"teflon came off cooker first try. washed as directed not satisfied with product
Hopefully company will exchange with no problem"

71% of users found this review useful Review Of The Gt Express 101

"I bought mine at Target. You don't have to order from the web. Its the real thing and it works fine. It works best if you are cooking for 2 (not a crowd). I haven't had any problems with the teflon coating coming off. I wipe it out after using and I am very pleased with it. It cost me $29.00 at Target with no shipping or anything else. Comes with spatula and cookbooks. (the same as informercial - with picture of Kathy on box)"

69% of users found this review useful Teflon Comes Off

"Teflon comes off after a couple uses even if you follow directions completely, cust. service no help. IF they replace it YOU have to pay shipping again for something that's not your fault??? I will NEVER reccommend THIS product!!"

67% of users found this review useful Unless You Want To Pay $30.00 Shipping Don't Buy

"BUYER BEWARE, Not only is the cooker small but you pay a 29.90 shipping and handling fee. You will end up paying $69.90 for two little cookers. They do not accept returns either and their customer service(if you can call it that) is VERY POOR>
BEWARE"

67% of users found this review useful Everything Sticks

"I purchased this thinking it would save some time in the morning for breakfast. I used it twice and everything sticks and the spatula they give to you is very flimsy and doesn't work very well. I was very dissappointed."

67% of users found this review useful Everything Promised.

"I love using it, as I can make one serving meals just for myself. If you want to make something for more people, it is simple and fast.The combinations of recipes are endless. Unless I just happened to get a good one, I have to say this product is flawless."